Ordering
Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors
that does not compromise credit card information.
This online system is 100% secure.
A note about the Fair Credit Billing Act. Under this
act, your bank limit your total loss and cannot hold
you liable for than fifty dollars of reported fraudulent
charges. In the event your card is used in a fraudulent
manner, you must notify your bank or card issuer immediately
and in accordance with its reporting rules and procedures.
We encourage you to feel comfortable using your credit
card to conduct commerce on our site. If you wish,
you may also send us a U.S. Postal Money Order (only)
or a personal check. Personal checks will delay your
order as we must wait for your funds to clear before
we ship any merchandise.
Please allow an additional 7-10 business days for
shipping of your merchandise if paid by personal check.
To order by check, just print the order form with
your shopping cart contents from the order confirmation
page and complete the necessary fields, then mail
the form to the address below.
MoonDawg
Warrenty
All
MoonDawg products are guaranteed for workmanship and
quality of materials for five years from date of purchase.
If anything goes wrong with your MoonDawg product;
simply put it in a mailing tube and send to us. We
will either repair or replace your pad (whichever
we deem appropriate) at no further cost to you. We
will pay the return postage.
Return / Refund Policy
Every item we sell is carefully inspected before it
is shipped. If merchandise is defective or damaged
upon receipt please contact us immediately after your
package arrives for a return authorization claim number.
All claims MUST be made within 2 days of receipt of
order. All packing material must be saved. Shipping
charges will not be refunded.
Shipping Information
Shipping charges are calculated on a per-product basis.
Please make note of the shipping charges associated
with each item.
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Contact
MoonDawg by Phone, Fax, or postal mail:
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| MoonDawg
Industries |
| 268
Hardwick Ct. |
| Castle
Rock, CO 80108 |
| Phone
- Fax: (303) 660-8365 |
| Contact
By E-mail |
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